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  • Rezervacije/Reservations: smjestajbanjaluka@gmail.com | (+387) 065 878 244 (GSM/Viber/Whatsapp)    Dostupnost/Availability: 08:00h – 16:00h

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Information about stay

Every trip requires us to set aside time for peace and rest. While you’re on the trip, choose us as your host, so you can get a complete hospitality sense. Apartments Banja Luka is ideal for those who come to Banja Luka for a short business, or private trip and in that period, they want to have private time for themselves. Our professional team will ensure that you get your own comfort with the costs adjusted to your budget.

Apartments from our offer are fully equipped and customized, and they meet all the needs of both tourists and business people. It’s on YOU to choose the apartment that suits you from our wide range of offers and it’s up to US to provide you with comfort and hospitality, and thus help you to achieve the goal of your arrival, whether it is business, tourist or other.

And of course, all of your experiences remain in the apartment, in Banja Luka.

You can make reservations in following ways:

By filling the form on our website, on the page where the apartment you’re interested in is;

Phone: +387 65 87 82 44
Email: smjestajbanjaluka@gmail.com

Reservation becomes valid when you receive a confirmation response from us. Until you don’t receive the confirmation response and confirmation of the request for your reservation, reservation is not valid. If you contact us through the phone, apart from oral confirmation, you will receive additional confirmation, either from email or by sending a sms message.

If you do not receive an e-mail reply at your inquiry within 12 hours, please contact us by phone

 

Please cancel the reservation in a timely manner, exclusively to our phone number. If you have paid a deposit, we reserve the right to withhold the deposit upon the cancellation of your reservation. The quality of our business, among other things, depends on the safety of your reservations. We know for sure, that unforeseen circumstances can always happen, so we ask you yo inform us as soon as you can to cancel your reservation/s and we will make sure that you do not experience more unpleasant situations. Of course, we hope that we will be your host on other occasions as well.

We advise you to make a reservation for a number of days for which you are sure that you’re going to stay in the apartment. In case of a short stay, we do not make a refund. We would like to thank you for your understanding.

For any additional questions, please contact us by e-mail: smjestajbanjaluka@gmail.com  or by telephone: +387 65 87 82 44

Price is per apartment, not per person.

The price includes:

– Bedding

– Towels

– Cost of electricity, water and utilities

– Final cleaning

– Free Wi-Fi

In a case of possible malfunctions on the water supply or electricity, if we are not able to make your reservation in the desired apartment, we commit to finding you an adequate replacement at the same or lower price.

Our obligation is to not disturb your stay in our city.

The payment for the accommodation is done at check in.

– Check-in is from 2 pm, unless it is agreed otherwise.

– Check-out is up to 12h, unless it is agreed otherwise.

– Guests are kindly requested not to disturb the public order, not to make noise, both in the apartment and on the staircase, as well as at the hall of the building. This especially applies for the period from 14:00 – 17:00, as well as from 22:00 – 09:00.

– Loud music, parties and gatherings are not allowed.

– Pets are not allowed.

– It is strictly forbidden to leave the trash in front of the entrance door of the apartment or building. Near the apartment there is a container for storing garbage (it is marked on the attached map).

– It is allowed to have guests in the apartment, but with due respect to the house rules.

– Guests are obliged to be extremely careful with the inventory, devices and installations. In case of damage, it must be reimbursed by the guest.

– The guest is obliged, when leaving, to leave the apartment clean, neat, undamaged, as they found it during the entry.

– When leaving the apartments, be aware of and carefully check that all the valves are closed, whether electricity is turned off, windows closed, the lights turned off and, most importantly, that apartment is locked.

– In case of fire, flood or other emergency situations, you should immediately contact us or the competent authorities.

– We do not take responsibility for the personal belongings and valuables that guests leave in the apartment.

– We’re here for you, to give you all additional information during your stay here, as well as the help of any kind. For all the information, contact us on our phone number.

+ Information about stay

You can make reservations in following ways:

By filling the form on our website, on the page where the apartment you’re interested in is;

Phone: +387 65 87 82 44
Email: smjestajbanjaluka@gmail.com

Reservation becomes valid when you receive a confirmation response from us. Until you don’t receive the confirmation response and confirmation of the request for your reservation, reservation is not valid. If you contact us through the phone, apart from oral confirmation, you will receive additional confirmation, either from email or by sending a sms message.

If you do not receive an e-mail reply at your inquiry within 12 hours, please contact us by phone

 

Please cancel the reservation in a timely manner, exclusively to our phone number. If you have paid a deposit, we reserve the right to withhold the deposit upon the cancellation of your reservation. The quality of our business, among other things, depends on the safety of your reservations. We know for sure, that unforeseen circumstances can always happen, so we ask you yo inform us as soon as you can to cancel your reservation/s and we will make sure that you do not experience more unpleasant situations. Of course, we hope that we will be your host on other occasions as well.

We advise you to make a reservation for a number of days for which you are sure that you’re going to stay in the apartment. In case of a short stay, we do not make a refund. We would like to thank you for your understanding.

For any additional questions, please contact us by e-mail: smjestajbanjaluka@gmail.com  or by telephone: +387 65 87 82 44

+ Prices of apartments

Price is per apartment, not per person.

The price includes:

– Bedding

– Towels

– Cost of electricity, water and utilities

– Final cleaning

– Free Wi-Fi

In a case of possible malfunctions on the water supply or electricity, if we are not able to make your reservation in the desired apartment, we commit to finding you an adequate replacement at the same or lower price.

Our obligation is to not disturb your stay in our city.

The payment for the accommodation is done at check in.

+ House rules

– Check-in is from 2 pm, unless it is agreed otherwise.

– Check-out is up to 12h, unless it is agreed otherwise.

– Guests are kindly requested not to disturb the public order, not to make noise, both in the apartment and on the staircase, as well as at the hall of the building. This especially applies for the period from 14:00 – 17:00, as well as from 22:00 – 09:00.

– Loud music, parties and gatherings are not allowed.

– Pets are not allowed.

– It is strictly forbidden to leave the trash in front of the entrance door of the apartment or building. Near the apartment there is a container for storing garbage (it is marked on the attached map).

– It is allowed to have guests in the apartment, but with due respect to the house rules.

– Guests are obliged to be extremely careful with the inventory, devices and installations. In case of damage, it must be reimbursed by the guest.

– The guest is obliged, when leaving, to leave the apartment clean, neat, undamaged, as they found it during the entry.

– When leaving the apartments, be aware of and carefully check that all the valves are closed, whether electricity is turned off, windows closed, the lights turned off and, most importantly, that apartment is locked.

– In case of fire, flood or other emergency situations, you should immediately contact us or the competent authorities.

– We do not take responsibility for the personal belongings and valuables that guests leave in the apartment.

– We’re here for you, to give you all additional information during your stay here, as well as the help of any kind. For all the information, contact us on our phone number.

  • Contact us::

    If you have any questions or wish to cooperate, feel free to contact us!
    Phone: +387 65 87 82 44
    Email:smjestajbanjaluka@gmail.com
    Or contact us via contact form
    Contact form